This is a sample audit of a made-up firm.
Overview
Fernhill Studio · Theo's mailbox · every email read
Theo's year in email
Purchasing, operations and scheduling take 87% of Theo's email time. Three stages repeat with client after client, all of them every month, and 99 hours of the work could run on their own or become a quick check.
Emails
16,21057 on a typical weekdayHours of email
541About 10 hours a weekAnswered within a day
81%61% within the hourHours that could change
9965 run on their own, 34 become a quick checkEmails per month
sent and received, counted onceWhere the time goes
All areasPurchasing282 h
Operations115 h
Scheduling73 h
Facilities17 h
Finance10 h
Tax8 h
How the work flows: three stages every client goes through
Runs on its ownYou approveStays with youSomeone else
| Job | What it needs | Hours | From now on | |
|---|---|---|---|---|
| Supplier order follow-up | A shared record | 104 | ||
| Site visit desk | A shared record | 16 | ||
| Invoice reminders | A shared record | 8 |
Who Theo works with
emails between teammatesHand-offs inside the team
11,692 emails between the sixTheoMaya
1,842MayaTheo
1,288DevTheo
1,034TheoRosa
388RosaTheo
330Maya is the hub. The two busiest lanes end with Maya, and the claim held on all 200 reshuffles of the data. See every lane