FS
Fernhill
Year 12 · Oct 2025 to Sep 2026
OverviewClients and partnersBack officeWhere time goesJobs6Tools and softwareTeam6Hand-offsWhat waitsProjects
Jobs
Quote drafts122 hPermit checks64 hSupplier orders188 hSite visit desk151 hClient update46 hInvoice reminders97 h
Sample audit
This is a sample audit of a made-up firm.
Jobs
Stage 3 of 6

Supplier order follow-up

One tracker follows every supplier order from confirmation to delivery, so nobody chases dates by email.

188 h a year · 1,260 conversations · Every month
Tools involvedQuickBooks Online221BBuildertrend169
From now on96 h runs itself52 h you check40 h stays as is
1,080 move on
760 move on
240 move on
190 move on
150 move on
610 move on
Done

Chase a late order

Starts when

It comes from Check the delivery date (240).

Today

A date slips and Theo writes to the supplier, then writes again a few days later.

TTheo 366MMaya 46

Tools involved

No tool shows up in this step's email: it runs in the inbox.

From now on You check

Chase drafted, Theo approves.

Volume

Emails a year
412
Hours a year
30 h
Months it shows up
12 of 12
OctSep

Then

It goes to Tell the client (190). 40 conversations end here.

Where the hours go a year

Who carries it emails

  1. TTheo3,078
  2. DDev1,070
  3. IIris800
  4. MMaya426