This is a sample audit of a made-up firm.
Overview
Fernhill Studio · Kofi's mailbox · every email read
Kofi's year in email
Sales, marketing and operations take 65% of Kofi's email time. One stage repeats with client after client, all of them every month, and 42 hours of the work could run on their own or become a quick check.
Emails
7,12026 on a typical weekdayHours of email
311About 6 hours a weekAnswered within a day
75%52% within the hourHours that could change
4217 run on their own, 25 become a quick checkEmails per month
sent and received, counted onceWhere the time goes
All areasSales138 h
Marketing36 h
Operations30 h
Purchasing20 h
Scheduling19 h
Events18 h
How the work flows: one stage every client goes through
Runs on its ownYou approveStays with youSomeone else
| Job | What it needs | Hours | From now on | |
|---|---|---|---|---|
| Quote first drafts | One routine | 70 |
Who Kofi works with
emails between teammatesHand-offs inside the team
11,692 emails between the sixKofiMaya
488MayaKofi
318KofiIris
148IrisKofi
122KofiTheo
102Maya is the hub. The two busiest lanes end with Maya, and the claim held on all 200 reshuffles of the data. See every lane