This is a sample audit of a made-up firm.
Overview
Fernhill Studio · Iris's mailbox · every email read
Iris's year in email
Finance, collections and IT and systems take 57% of Iris's email time. Two stages repeat with client after client, all of them every month, and 85 hours of the work could run on their own or become a quick check.
Emails
9,86035 on a typical weekdayHours of email
397About 8 hours a weekAnswered within a day
76%52% within the hourHours that could change
8558 run on their own, 27 become a quick checkEmails per month
sent and received, counted onceWhere the time goes
All areasFinance112 h
Collections69 h
IT and systems45 h
Automated and bulk38 h
Payroll29 h
Tax27 h
How the work flows: two stages every client goes through
Runs on its ownYou approveStays with youSomeone else
| Job | What it needs | Hours | From now on | |
|---|---|---|---|---|
| Invoice reminders | A shared record | 71 | ||
| Supplier order follow-up | A shared record | 38 |
Who Iris works with
emails between teammatesHand-offs inside the team
11,692 emails between the sixIrisMaya
1,406MayaIris
506IrisTheo
214TheoIris
190KofiIris
148Maya is the hub. The two busiest lanes end with Maya, and the claim held on all 200 reshuffles of the data. See every lane