This is a sample audit of a made-up firm.
Overview
Fernhill Studio · Dev's mailbox · every email read
Dev's year in email
Scheduling, operations and purchasing take 77% of Dev's email time. Four stages repeat with client after client, all of them every month, and 89 hours of the work could run on their own or become a quick check.
Emails
12,47045 on a typical weekdayHours of email
430About 8 hours a weekAnswered within a day
84%65% within the hourHours that could change
8964 run on their own, 25 become a quick checkEmails per month
sent and received, counted onceWhere the time goes
All areasScheduling197 h
Operations80 h
Purchasing54 h
Tax54 h
Facilities19 h
Finance6 h
How the work flows: four stages every client goes through
Runs on its ownYou approveStays with youSomeone else
| Job | What it needs | Hours | From now on | |
|---|---|---|---|---|
| Site visit desk | A shared record | 62 | ||
| Permit status checks | One routine | 30 | ||
| Supplier order follow-up | A shared record | 27 | ||
| Weekly client update | One routine | 6 |
Who Dev works with
emails between teammatesHand-offs inside the team
11,692 emails between the sixDevTheo
1,034DevMaya
610TheoDev
274MayaDev
220DevRosa
160Maya is the hub. The two busiest lanes end with Maya, and the claim held on all 200 reshuffles of the data. See every lane